Squelch proudly sponsored Zendesk Showcase: Dallas

Held April 10th, 2019

Zendesk Showcase brings together customer experience, support, and success leaders for conversations about how to create seamless experiences for both employees and customers. These one-day events explore the latest CX tools and stories from innovative brands that prioritize service.

Where:  The Statler Hotel 

                1914 Commerce St. 

                Dallas, TX 75201

Squelch + Zendesk = A Winning Combination

At Squelch, we believe support and success professionals are heroes. We're honored to be your sidekick, helping turn stressful day-to-day interactions into fun and fruitful opportunities to truly help people.

When you first sign up for Squelch, we begin a continuous process of indexing all of the data you have access to within email, Slack, and any other systems you’ve connected to our platform.

In addition, our Zendesk integration provides you with richer context about the customer and issue you’re working to resolve. Because the case information remains visible at all times, it’s easier and faster to formulate new queries or view related results if you end up needing to build upon your search.

We also provide a Squelch search bar that's accessible directly within Zendesk. So rather than having to exit Zendesk and search multiple systems one-by-one, you can remain in your existing workflow and do a single search to find the information you need, saving precious time.

In this way, Squelch’s integration with Zendesk enables you to resolve cases more efficiently and effectively so you can win big by making both your customers and your team happy.

See You at the Next Showcase!

Be sure to stop by our booth to say hi and see a demo of the Squelch solution. Snag some free swag and get your badge scanned for a chance to win a pair of Apple AirPods!