Elevate your customer
experience.

Squelch empowers support and success teams to resolve complex issues.

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The Squelch software is your CX MVP

01Smart answers

The Squelch platform connects to all the data agents need as-is to produce actionable insights.

02Robust reporting engine

We surface the intel required to help managers monitor and improve agent performance and provide executives with a better understanding of how CX operations impact the bottom line.

03Easy to install and use

The Squelch solution is highly secure, low maintenance, and super easy to use. In addition, our low-friction install and out-of-the-box functionality deliver ROI within one day.

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Connects with your existing software

The Squelch software connects with all the tools your support and success teams already use, supercharging your ability to help customers.

New and noteworthy

Article

Influential Women in CX: Microsoft’s Aileen Allkins on AI, Customer Centricity, and CX in the Next Decade

Media

Squelch Named Finalist in 2019-20 Cloud Awards

Infographic

A Look Back at Squelch’s First Year

“We’re in the age of heightened customer expectations where companies must consistently deliver fast, effective responses to customers in need. We built Khoros around this understanding. With the help of the Squelch platform, we’re able to best provide this experience in a scalable way.”

Philippe Mesritz

VP Global Support Services, Khoros

“Our technical support team is always looking for ways to improve the efficiency and effectiveness of our customer response, and the Squelch software enables them to save time looking for information so that they can resolve issues with our customers faster and with less effort.”