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Influential Women in CX: Microsoft’s Aileen Allkins on AI, Customer Centricity, and CX in the Next Decade

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Influential Women in CX: Aileen Allkins Shares Her Journey from Front-Line Agent to Microsoft Corporate VP of Customer Service and Support

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Celebrate the Real Heroes with CX Day and National Customer Service Week

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Blog

Influential Women in CX: Microsoft’s Aileen Allkins on AI, Customer Centricity, and CX in the Next Decade

Influential Women in CX: Aileen Allkins Shares Her Journey from Front-Line Agent to Microsoft Corporate VP of Customer Service and Support

CX Spotlight: Continuing the Conversation with Nuvi’s Daniel Haslam

CX Spotlight: Daniel Haslam, VP of Client Success at Nuvi

From Chaos To Clarity: How A Knowledge-Rich Culture Boosts Customer Experience

Foresight 2020: CX Trends and Predictions

Customer Support Still Has Value in a Self-Help World

Highlights from TSW Las Vegas 2019

Squelch Is Playing to Win at TSW 2019 in Las Vegas

What the Future Holds for Customer Support

Squelch Closes Out Zendesk Showcase Series in San Francisco

Celebrate the Real Heroes with CX Day and National Customer Service Week